Shipping policy

🚚 Shipping Policy

Processing Time

All orders are made to order and carefully prepared with love.

  • Handmade & all-natural items: 1–3 weeks processing time
  • Custom items (tumblers, personalized products): 2–6 weeks processing time

Processing time refers to the time needed to create and prepare your order before it ships. This does not include shipping time.


Shipping Time

Once your order has been completed and shipped, typical delivery times are:

  • Standard U.S. Shipping: 3–7 business days
  • Delivery times may vary depending on the carrier and location.

You will receive a tracking number once your order has shipped.


Shipping Carriers

We ship through trusted carriers such as USPS, UPS, or similar services depending on your location and order size.


Order Tracking

Once your order is shipped, a tracking number will be sent to your email or provided through your order confirmation. Please allow up to 24–48 hours for tracking to update.


Address Accuracy

Please double-check your shipping address before placing your order. We are not responsible for:

  • Incorrect or incomplete addresses
  • Packages delivered to the wrong address due to customer error

If an order is returned due to an incorrect address, the customer will be responsible for reshipping costs.


Delays

While we do our best to meet all timelines, delays may occur due to:

  • Weather conditions
  • Carrier delays
  • High order volume during sales or holidays

We appreciate your patience and understanding.


Lost or Stolen Packages

Once a package is marked “delivered” by the carrier, we are not responsible for lost or stolen packages. Please contact your local carrier to file a claim.